--- url: /about/legal/privacy.md description: >- Privacy Policy for Electric DB Inc. describing how we collect, use, and share your personal information. --- # Privacy Policy Last Updated: March 17, 2026 This Privacy Policy describes the personal information that Electric DB Inc. ("Electric," "we," or "us") collect when you visit our websites, communicate with us, or use our services (collectively, the "Services"). Electric is the "controller" of your personal information, meaning we determine how and why it is processed. This Privacy Policy does not apply to any information we collect pursuant to agreements to provide Services to our enterprise customers. That information is governed by our enterprise agreements and [Data Processing Agreement](/about/legal/dpa). ## Personal information we collect **Information you provide to us** may include: * **Account and contact details**, such as your name, email address, and phone number, if you choose to provide this information. You may also access the Services using a third-party service, such as Google or GitHub. If you sign up for or login to the Services with a third-party service, you direct the third party to send us information (e.g., contact information) controlled by that service or as authorized by you via your privacy settings at that service. The information we receive when you authenticate through a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in the relevant third-party services to understand what data may be disclosed to us or shared with us. * **Content or data** you provide to us or permit us to access in the course of providing Services to you. For example, we may process any data or content you sync via Postgres and data written to or processed through durable streams and any other protocols supported by the Services. * **Communications** that we exchange with you, including when you contact us with questions, feedback, or otherwise. * **Marketing information**, such as your preferences for receiving communications about our services, and details about how you engage with our communications. **Automatic data collection.** We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, such as: * **Device data**, such as your computer's or mobile device's operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and * **Usage data**, such as pages or screens you viewed, how long you spent on a page, browsing history, and access times. We may collect this information using cookies, pixels, tags, and other similar technologies. For more information, please see our [Cookie Policy](#cookie-policy) below. **Information we collect from third parties.** We may maintain pages on other platforms, such as pages on GitHub, X, Discord, and others. If you interact with us via these pages, we may receive your communications and other information about your interactions with us. Any information collected by the social media companies that maintain our pages is governed by the privacy policies of the providers and is not within our control. ## How we use personal information We use your personal information for the following purposes: * **To provide the Services and respond to your inquiries.** Collection and use of your personal information may be necessary to provide the Services to you. This includes administering, hosting, and operating the Services, and communicating with you and responding to any inquiries you may have. * **To improve, monitor and personalize the Services.** It is in our legitimate business interests to analyze your use of the Services to allow us to evaluate and improve the Services and its features, and to create aggregated, de-identified or anonymous statistics, which we may use for lawful business purposes, including for Services analytics and strategic planning. * **Business promotion.** We may use personal information to promote our business, including to send you marketing communications as permitted by law. Such communications may include newsletters and notifications about special promotions, offers, and events that we think may be of interest to you, including by email and SMS. Except where consent is required, we undertake such marketing on the basis of our legitimate business interests to use your personal information for the purposes described above. Where we rely on your consent, you may withdraw your consent at any time, including by following the opt-out instructions in the Your Choices section below. * **For compliance and protection.** We use personal information to comply with our legal obligations and where it is in our legitimate interests to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of the Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity. ## How we share personal information We may share your personal information with: * **Affiliates**, including any commonly-owned and commonly-branded companies, for purposes consistent with this Privacy Policy. * **Service providers**, including companies and individuals that provide services on our behalf or help us operate our Services or our business. These services include hosting, information technology, support, email delivery, advertising and marketing, and website analytics. We may also engage third-party artificial intelligence service providers to assist us with the operation of our business. * **Professional advisors**, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us. * **Authorities and others**, such as law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with applicable laws or protect our rights and interests. * **Business transferees**, including acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, us or our affiliates (including, in connection with a bankruptcy or similar proceedings). ## Your choices **Unsubscribe from marketing communications.** You may opt out of our marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you. We may continue to send you administrative communications that are necessary for our relationship with you, such as relevant updates to our policies. **Privacy choices.** Depending on where you reside, you may have the following rights: * **Information.** You may have the right to obtain information about how we collect, use, and share your personal information. We provide this information within this Privacy Policy. * **Access** to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format. * **Correction** of personal information that is inaccurate, incomplete or otherwise out of date. * **Deletion** of personal information that we no longer need to provide the Services or for other lawful purposes. * **Restrict** our handling of your personal information. * **Object** to how we are using your personal information. * **Withdraw your consent** to us handling your personal information, where we are relying on your consent to process such personal information. Where applicable, you can exercise privacy rights by contacting us as provided in the [How to Contact Us](#how-to-contact-us) section below. We may ask for specific information from you to help us confirm your identity. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the [How to Contact Us](#how-to-contact-us) section below. Depending where you reside, you may also have the right to lodge a complaint with your local privacy or data protection regulator. ## Data security We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information. ## Data retention The length of time we retain personal information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, and our business interest in keeping such information as stated in this Privacy Policy. ## Children The Services are not intended for use by children. If we learn that we have collected personal information through our Services without the consent of the child's parent or guardian as required by law, we will delete it. If you believe that we might have any information from or about a child under 13, please contact us as provided below. ## International data transfers In the context of providing you with our Services, we process personal information in the United States. By using our Services, you acknowledge that you are providing your information directly to us in the United States. We may also transfer your personal information to our affiliates and service providers in other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country. We put in place safeguards to protect personal information that we transfer in accordance with applicable laws. For more information, please contact us as set out in the [How to Contact Us](#how-to-contact-us) section below. ## Changes to this privacy policy We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Services. ## Cookie policy This section explains how we use cookies and similar technologies, what they are, why we use them, and your rights to control our use of them. ### What are cookies and similar technologies? **Cookies.** A cookie is a text file containing a string of characters that is sent to your device when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. Cookies set by the website owner are called "first party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. **Local storage.** Local storage technologies refer to the methods that web applications use to store data locally on your device. The most commonly used local storage technology is called "localStorage" and is part of the HTML5 standard. This technology allows web applications to store data that persists even after the user closes their browser or restarts their device. **Session storage.** Session storage is a feature of your web browser that allows a website to temporarily store data on your device while you are actively using the website. This data is deleted as soon as you close your browser or navigate away from the website. Websites may use session storage to improve your experience and ensure that certain information is readily available during your browsing session. **Other tracking technologies.** Websites use a variety of tracking technologies, including web beacons (also known as tracking pixels), third-party tracking scripts, and analytics tools. These technologies provide data on how visitors use websites. This Cookie Policy refers to all these technologies collectively as "cookies." ### Why do we use cookies? We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website and services more broadly. For example, our cookies may help to distinguish you from other users of our services for the purposes of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand activity and patterns. Third parties set cookies on our website for analytics and other purposes. This is described in more detail below. ### How do we use cookies? We and our service providers automatically log information about an individual's interactions with our website and services, such as: * **Device information**, such as computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 5G), and general location information such as city, state, or geographic area. * **Online activity information**, such as pages or screens viewed, how long individuals spend on a page or screen, the website they visited before browsing to our website, navigation paths between pages or screens, information about activity on a page or screen, access times and duration of access, and whether individuals open our marketing emails or click links within them. We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. We use persistent cookies, for example, to remember any preferences you have or choices you make when you use our website. ### What types of cookies do we use? In this section, we outline the specific types of cookies served through our website and the purposes they serve. These cookies include: * **Strictly necessary cookies**: These cookies are strictly necessary to provide you with services available through our website. They provide page navigation functionality and access to secure areas. You can set your browser to block these cookies, but then some parts of the services will not work. * **Functionality cookies**: These cookies enhance the performance of our website (e.g., they allow us to remember your preferences and settings). Without these cookies, certain functionality may become unavailable. * **Performance cookies**: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. This website uses analytics cookies for these purposes and to measure, monitor and analyze use of our website. ### How can you control cookies? Depending on where you access our website from, you may be presented with a cookie banner or other tool to provide permissions before we or our service providers set non-essential cookies. You can also limit online tracking by: **Blocking cookies in your browser.** Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit [www.allaboutcookies.org](https://www.allaboutcookies.org). Use the following links to learn more about how to control cookies and online tracking through your browser: * [Firefox](https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies) * [Chrome](https://support.google.com/chrome/answer/95647) * [Microsoft Edge](https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd) * [Safari](https://support.apple.com/en-gb/guide/safari/sfri11471/mac) **Using privacy plug-ins or browsers.** You can block our website from setting cookies by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third-party cookies/trackers. Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on each browser and device that you use. ## How to contact us For more information or to exercise your rights, please contact us at: .